School Bus Citation Notice

School Bus Monitoring Citation Program

If a violator has received a citation in the mail, that was recorded by a school bus monitoring camera, inquiries for the citation should be directed to:

Queen Anne's County, Maryland Automated Enforcement Program
PO Box 9002, Bloomfield, CT 06002, 1-877-504-7080
Queen Anne's County Sheriff's Office, 410-758-0770
District Court, 410-819-4000 TTY -MD Relay: 711

 

All school bus enforcement citations are considered civil citations holding the registered owner or lessee responsible for the violation (similar to a parking ticket). NO POINTS CAN BE ASSESSED FOR THIS VIOLATION AND IT WILL NOT RAISE YOUR INSURANCE RATES!

For inquiries related to payment options or court appearances, please refer to your issued citation or see below.

PAYMENT OPTIONS:
PAY BY WEB: Go to www.alertbus.com and click "Pay Citation" to pay via credit card (VISA/MC/Discover).  The citation number and vehicle tag number are required.
PAY BY PHONE: Call 1-877-504-7080 and follow the automated prompts.  Please have your citation number and credit card ready (Visa/ MC/Discover).
PAY BY MAIL: Include the citation number and vehicle tag number on your check or money order TO ENSURE PROPER CREDIT. DO NOT SEND CASH.  Check or money order should be made payable to Queen Anne's County Maryland and mailed to:
Queen Anne's County, Maryland
School Bus Safety Program
PO Box 411472, Boston, MA 02241-1472
TO REQUEST A COURT DATE: You may request to appear in District Court by returning the completed form below, at least five (5) days prior
to the "Due Date" shown on the front of this notice and return it to Queen Anne's County, Maryland Automated Enforcement Program,
PO Box 9002 Bloomfield, CT 06002.  If you appear in court, the maximum amount you will be charged is a $500.00 fine plus court costs. Follow
the instructions below to request a court date. You will be notified by mail of the court date. If you do not receive a notice within 30 days, call
Queen Anne's County Automated Enforcement Customer Service at 1-877-504-7080.

IF YOU LOST YOUR CITATION: If you lost your citation, please send an email to customersupport@buspatrol.com or call 877-504-7080 to request a copy of your lost citation.

IF YOU ARE UNABLE TO LOGIN TO THE WEBSITE: Go to www.alertbus.com and enter in your citation number with the prefix included (example: QA-888888). Enter your license plate number without the state prefix (example: if your citation appears as MD XXXXXX type in XXXXXXX). Select the VIEW CITATION button.

TRANSFER OF LIABILITY: If you, the registered owner, were not operating the vehicle at the time of this infraction, you may provide to the judge, as a defense at your hearing, evidence of who was operating the vehicle at the time of the violation, including at a minimum, the operator's name and current address. You must request and attend a hearing to raise this defense.
If this citation involves a Class E (truck) vehicle with a registered gross weight of 26,001 pounds or more, Class F (tractor) vehicle, Class G (trailer) vehicle operated in combination with a Class F (tractor) vehicle, or Class P (passenger bus) and you were not operating the vehicle at the time of this violation, you may send the District Court a letter by certified mail, return receipt requested, in which you swear or affirm that you were not operating the vehicle at the time of the violation and that provides under oath or affirmation the name, address, and driver's license number of the person who was operating the vehicle at that time. You must request a hearing and send this letter after you have received your hearing notice. Please include your citation number and the case number (if different from the citation number). Please mark your envelope "TRANSFER OF LIABILITY."
STOLEN VEHICLE OR REGISTRATION PLATE: The owner MUST provide a copy of the police report for the stolen vehicle or plates detailing that the vehicle or tag was stolen prior to the violation. You must request a hearing and present this evidence at the hearing in the District Court.
HOW DO I SEE THE VIDEO EVIDENCE OF THE VIOLATION? To view the video and photo evidence of the citation go to www.alertbus.com and enter in your citation number with the prefix included (example QA-888888). Enter your license plate number without the state prefix (example: if your citation says MD XXXXXX type in XXXXXXX). Select the VIEW CITATION button.

WHAT IF I WAS NOT DRIVING DURING THE TIME OF THE INFRACTION? Please refer to the Transfer of Liability Section of this page.

WHAT IF I RECEIVED A FLAG ON MY REGISTRATION? The Maryland Motor Vehicle Administration (MVA) placed a flag on your vehicle’s registration, 90 days after the Notice of Violation was mailed and withheld the renewal application for your vehicle registration pending the full satisfaction of all fines and costs, which will include an additional $30.00 Motor Vehicle Administration flag fee per citation (payable to the MVA). To remove the flag, you must pay the fine in full.

WHERE CAN I FIND MORE INFORMATION ON THE PROGRAM/LAWS? You can view the local ordinance where applicable on our website www.alertbus.com. In addition, the specific law is listed on the front page of your citation in the first paragraph. For more information about the school bus program, you can visit www.buspatrol.com.

WHAT IF I NEED A PAYMENT PLAN? Partial payments can only be accepted by check or money order. Please do not send cash. If you elect to enter into a payment plan agreement, please take note of the following requirements. You can select a 2-payment, 3-payment, or 5-payment plan option.

· If you select a 2-payment plan option, you must:

o Send your 1st payment of $125.00 by the original due date on your citation.

o Send your 2nd payment of $125.00 by 30-days from the original due date on your citation.

· If you select a 3-payment option, you must:

o Send your 1st payment of $83.00 by the original due date on your citation.

o Send your 2nd payment of $83.00 by 30-days from the original due date on your citation.

o Send your 3rd payment of $84.00 by 60-days from the original due date on your citation.

· If you select a 5-payment option, you must:

o Send your 1st payment of $50.00 by the original due date on your citation.

o Send your 2nd payment of $50.00 by 30 days from the original due date on your citation.

o Send your 3rd payment of $50.00 by 60 days from the original due date on your citation.

o Send your 4th payment of $50.00 by 90 days from the original due date on your citation.

o Send your 5th payment of $50.00 by 120 days from the original due date on your citation.

***Please be sure to include your citation number and your license plate number on your check or money order.

Also, it’s very important that once you’re set up on this payment plan, we receive each installment either on or before the due date each month, but please do not send all of your payments at once, as they’re posted when we receive them. If they’re sent together and deposited, we’re not liable for any non-sufficient funds (NSF) or overdraft fees that you may incur from your bank. Additionally, if any check is returned for non-sufficient funds (NSF), we will add a $35 fee, for each check, to your balance.

Please send your installment payments to: Queen Anne’s County Maryland, Automated Enforcement Program, P.O. Box 411472, Boston, MA 02241-1472.

REQUEST FOR ACCOMMODATION: Both the District Court and the Sheriff's Office will make any reasonable accommodations for
persons with disabilities. Requests should be directed to the appropriate agency prior to visiting the facility.
Queen Anne's County Sheriff's Office at 410-758-0770 / District Court 410-819-4000. TTY - MD Relay: 711