School Bus Citation Notice

School Bus Monitoring Citation Program

The Queen Anne's County School Bus Monitoring Citation Program uses AI-powered stop-arm cameras to detect vehicles illegally passing stopped school buses. All school bus enforcement citations are considered civil citations holding the registered owner or lessee responsible for the violation (similar to a parking ticket). No points can be assessed for this violation and it will not raise your insurance rates.

Inquires regarding your citation should be directed to:

Queen Anne's County, Maryland Automated Enforcement Program
PO Box 9002, Bloomfield, CT 06002, 1-877-504-7080
Queen Anne's County Sheriff's Office, 410-758-0770
District Court, 410-819-4000 TTY -MD Relay: 711

Payment Options

To pay your citation via web go to www.alertbus.com (external link) and click "Pay Citation" to pay via credit card (Visa, Master Card, Discover). The citation number and vehicle tag number are required to do so.
To pay your citation via phone please call 1-877-504-7080 and follow the automated prompts. Please have your citation number and credit card available (Visa, Master Card, Discover).
To pay your ciation via mail please include your citation number and vehicle tag number on your check or money order to ensure proper credit. Do not send cash. Check or money order should be made payable to Queen Anne's County Maryland and mailed to Queen Anne's County, Maryland School Bus Safety Program, PO Box 411472, Boston, Massachusetts, 02241-1472.

Payment Plan

Partial payments can only be accepted by check or money order. Please do not send cash. If you elect to enter into a payment plan agreement, please take note of the following requirements. You can select a 2-payment, 3-payment, or 5-payment plan option.

If you select a 2-payment plan option, you must send your first payment of $125.00 by the original due date on your citation. You must then send your second payment of $125.00 by 30 days from the original due date on your citation.

If you select a 3-payment option, you must send your first payment of $83.00 by the original due date on your citation. You must then send your second payment of $83.00 by 30 days from the original due date on your citation. Finally, you must send your third payment of $84.00 by 60 days from the original due date on your citation.

If you select a 5-payment option, you must send your first payment of $50.00 by the original due date on your citation. Then, send your second payment of $50.00 by 30 days froms the original due date on your citation. Next, send your third payment of $50.00 by 60 days from your original due on your citation. Then, send your fourth payment of $50.00 by 90 days from the original due date on your citation. Finally, send your fifth payment of $50.00 by 120 days from the original due date on your citation.

Regardless of chosen payment plan, be sure to include your citation number and your licesne plate number on your check or money order.

Also, it’s very important that once you’re set up on this payment plan, we receive each installment either on or before the due date each month, but please do not send all of your payments at once, as they’re posted when we receive them. If they’re sent together and deposited, we’re not liable for any non-sufficient funds (NSF) or overdraft fees that you may incur from your bank. Additionally, if any check is returned for non-sufficient funds (NSF), we will add a $35 fee, for each check, to your balance.

Please send your installment payments to: Queen Anne’s County Maryland, Automated Enforcement Program, P.O. Box 411472, Boston, MA 02241-1472.

To Request a Court Date

You may request to appear in District Court by returning the completed form below, at least five (5) days prior to the "Due Date" shown on the front of your notice, and return it to Queen Anne's County Maryland Automated Enforcement Program, PO Box 9002 Bloomfield, Connecticut, 06002.

If you appear in court, the maximum amount you will be charged is a $500.00 fine plus court costs. Follow the instructions below to request a court date. You will be notified by mail of the court date. If you do not receive a notice within 30 days, call the Queen Anne's County Automated Enforcement Customer Service line at 1-877-504-7080.

If You Lost Your Citation

If you lost your citation, please send an email to customersupport@buspatrol.com or call 877-504-7080 to request a copy of your lost citation.

If You're Unable to Login to the Website

Go to www.alertbus.com and enter in your citation number with the prefix included (example: QA-888888). Enter your license plate number without the state prefix (example: if your citation appears as MD XXXXXX type in XXXXXXX). Select the VIEW CITATION button.

Transfer of Liability

If you, the registered owner, were not operating the vehicle at the time of this infraction, you may provide to the judge, as a defense at your hearing, evidence of who was operating the vehicle at the time of the violation, including at a minimum, the operator's name and current address. You must request and attend a hearing to raise this defense.
If this citation involves a Class E (truck) vehicle with a registered gross weight of 26,001 pounds or more, Class F (tractor) vehicle, Class G (trailer) vehicle operated in combination with a Class F (tractor) vehicle, or Class P (passenger bus) and you were not operating the vehicle at the time of this violation, you may send the District Court a letter by certified mail, return receipt requested, in which you swear or affirm that you were not operating the vehicle at the time of the violation and that provides under oath or affirmation the name, address, and driver's license number of the person who was operating the vehicle at that time.
You must request a hearing and send this letter after you have received your hearing notice. Please include your citation number and the case number (if different from the citation number). Please mark your envelope "TRANSFER OF LIABILITY."
If the vehicle or registration plate was stolen, the owner of the vehicle must provide a copy of the police report for the stolen vehicle or plates detailing that the vehicle or tag was stolen prior to the violation. You must request a hearing and present this evidence at the hearing in District Court.

How Do I See the Video Evidence of the Violation?

To view the video and photo evidence of the citation go to www.alertbus.com and enter in your citation number with the prefix included (example QA-888888). Enter your license plate number without the state prefix (example: if your citation says MD XXXXXX type in XXXXXXX). Select the VIEW CITATION button.

What If I Received a Flag on My Registration?

The Maryland Motor Vehicle Administration (MVA) placed a flag on your vehicle’s registration, 90 days after the Notice of Violation was mailed and withheld the renewal application for your vehicle registration pending the full satisfaction of all fines and costs, which will include an additional $30.00 Motor Vehicle Administration flag fee per citation (payable to the MVA). To remove the flag, you must pay the fine in full.

WHERE CAN I FIND MORE INFORMATION ON THE PROGRAM/LAWS? You can view the local ordinance where applicable on our website www.alertbus.com. In addition, the specific law is listed on the front page of your citation in the first paragraph. For more information about the school bus program, you can visit www.buspatrol.com.

Request for Accommodations

Both the District Court and the Sheriff's Office will make any reasonable accommodations for persons with disabilities. Requests should be directed to the appropriate agency prior to visiting the facility.

The Queen Anne's County Office of the Sheriff can be reached by telephone at 410-758-0770. District Court can be reached at 410-819-4000. TTY-MD Relay: 711

Additional Information

To view additiona information on the program and laws you can view local ordinances where applicable at www.alertbus.com (external link). In addition, the specific law violated is listed on the front page of your citation in the first paragraph. For more information about the school bus program you can visit www.buspatrol.com (external link).